ISO/IEC 17020:2012 is an international standard that specifies criteria for the competence, impartiality, and consistency of bodies that perform inspection activities. The standard is applied across various sectors, including manufacturing, construction, and environmental management, making it versatile and critical for upholding quality and safety.
ISO/IEC 17020:2012 establishes a comprehensive framework for inspection bodies, ensuring reliable, unbiased results for clients and regulators. This accreditation is widely recognized and supports improved operational processes, market credibility, and adherence to regulatory and customer requirements.
The standard categorizes inspection bodies into three types:
Deliver products that consistently meet customer requirements and a service that is dependable and can be relied on.
Continual improvement of processes and resulting operational efficiencies mean money saved.
Improve the perception of your organization with staff, customers and suppliers.
Understand how statutory and regulatory requirements impact your organisation and its customers.
Greater consistency and traceability of products and services means problems are easier to avoid and rectify.
Independent verification against a globally recognised industry standard speaks volumes.
Procurement specifications often require certification as a condition to supply, so certification and verification opens doors.